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NAVIGATOR DIRECT OFFERS AVAILABLE THROUGH OUR E-NEWSLETTER ONLY! SIGN UP HERE! CUT GEMS: FACET & CAB ROUGH MINERAL SPECIMENS COOL STUFF FUNNIES! EBAY GET SCHOOLED |
EBAY ORDERING POLICY & INFORMATION We see that you have made it this far and would like to encourage you along the way. We have outlined our ordering policy and information below for your convenience. Please take a moment out to familiarize yourself with this policy to help prevent any delays in the shipment of your winnings.HOW TO CALCULATE YOUR TOTAL: After your auction has ended Ebay will manage to slip you an invoice and introduce you to its checkout feature. PLEASE NOTE THAT WE DO NOT USE NOR SUPPORT EBAY'S CHECKOUT FEATURE FOR CALCULATION PURPOSES. We will usually email you OUR OWN invoice for your winnings within 24 hours unless you qualify for our "COMBINED SHIPPING DISCOUNT" (Read the corresponding section below). All New York State Residents and/or Shipments must include 8.375% Sales Tax (No Exceptions). Please note that all Ebay Payments MUST arrive within 5 Business Days. If Payments are not received within 7 business days (and we have not agreed to a delay in your payment) we will send you a payment reminder and file a "Non Paying Bidder" warning with Ebay. Once this complaint is finalized (10 days after the reminder is first sent) and our credit from Ebay has been granted we will NOT file for a removal of the Non Paying Bidder Warning. SHIPPING CHARGES:
York Sales Tax information page if you are either a New York State Resident and/or having your package shipped to a New York State address. You can find our Tax page HERE. PAYMENT OPTIONS: We have been hard at work trying to accommodate individual client needs for payment options and try to add additional services whenever possible. We currently ONLY accept the following methods of payment for Ebay Auction Items:
PLEASE SEND ALL E-PAYMENT TO PREMIUMROUGH@MINEDIRECT.COM!COMBINING YOUR WINNINGS FOR SHIPMENT: If you would like to combine several auctions please EMAIL us a list of ALL the auctions you have won with the following:
If you do not send us a list of the above information your request for combined shipping may be DENIED and you MAY at our discretion be charged Shipping & Handling for each auction win! Please be sure to include ALL your auction winnings on that list as we will NOT be responsible for additional shipping charges that will become due because of an omission on your part of an auction win. Please note that there is an additional $1.00 shipping & handling charge for each item won after the first (Weight restrictions may apply). NEW YORK STATE SALES TAX: Please refer to our New York Sales Tax information page if you are either a New York State Resident and/or having your package shipped to a New York State address. You can find our Tax page HERE. INSURANCE:
Insurance
is $2.60 for up to $100.00 of insurance and
$1.25 for each hundred after that. Please note that WE are not
responsible for lost, stolen and/or damaged shipments when insurance has
not been purchased. Such shipments are made at
YOUR risk! OUR GUARANTEE
Farooq & Farakh Hashmi
INTIMATE GEMS PO BOX 310668 JAMAICA, NEW YORK 11431 Phone Number: (718) 658-0792 View our current Ebay auctions here: |
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Here
at Intimate Gems we pride ourselves on customer satisfaction. We offer an
unconditional guarantee on any item sold (unless otherwise notated),
provided it has not been cut or modified in any way! There are absolutely no
returns, refunds, or exchanges for any item that has been cut, damaged, altered or
modified. Merchandise may be returned for cash, credit, or exchange less any
appropriate shipping and handling charges. All returns must be postmarked no
later than 5 business days after your receipt of the item purchased (This is the
date that USPS confirms Delivery via a tracking number or 5 business days -
whichever is lesser).